Terms & Conditions

LifelikeBloom is an online retailer of artificial flowers, serving customers worldwide and operating from China.

Email: hello@lifelikebloom.com.

Everything is made in the workshop in Shantou, as described on the About page. Because each stem is handled individually rather than stamped out identically, small variations in colour, shape, or finish from the photos are normal, not a defect.

Photos are as accurate as possible, but a screen is a screen. If what arrives looks meaningfully different from what you ordered — not just a natural variation — that’s covered under “if something is wrong with it” on the Returns page.

Placing an order is your offer to buy. A contract is formed when we accept your order, normally by email after payment.

The price shown at checkout is the price you pay. Applicable import charges are arranged before delivery, so you should not normally be asked to pay additional VAT or duty when your parcel arrives. If a courier does request an unexpected import charge, keep the receipt and email me at hello@lifelikebloom.com. I will reimburse the documented charge.

Prices and descriptions are kept as accurate as possible. If an error is found after you’ve ordered, you’ll be contacted before anything happens with your money.

Payment runs through PayPal, including card payments and other payment methods made available at checkout. LifelikeBloom does not see or store your card details — PayPal handles the payment details. Full payment is taken before your order is prepared and posted.

Everything ships from the workshop, and the delivery window for your country is set out on the Shipping & delivery page — that page is the fuller answer, this is just confirming it applies.

Delivery times are estimates. Customs and couriers aren’t controllable once a parcel leaves the workshop, and delays there aren’t something that can be promised around. If a parcel genuinely doesn’t arrive, that’s covered on the delivery page — a replacement or your money back, without you posting anything.

The full process — faulty items, changing your mind, the 14-day window, return postage, and any case-by-case refund options — is on the Returns & refunds page. It’s written in full there rather than summarised badly here.

Nothing here affects any mandatory consumer rights that apply to your purchase. If the law where you are gives you a right that cannot legally be excluded, that right still stands.

After a purchase, you may receive one email asking for a review. It’s optional. If you leave one, your name and what you wrote may appear on the product page — see the Privacy Policy for how that’s handled.

The photos, writing, and design on this site are protected by copyright and may not be copied without permission. If you want to use something from it, ask — hello@lifelikebloom.com.

LifelikeBloom is not liable for indirect or knock-on losses from using this site or buying from it — if a delivery delay means you missed an event, for instance, responsibility doesn’t extend beyond sorting out the order itself. This doesn’t limit anything the law says can’t be limited, including liability for death or personal injury caused by negligence, or for fraud.

Email hello@lifelikebloom.com. There’s no support queue. If the response hasn’t fixed it, say so in writing and it will either be put right or an explanation given for why it can’t be.

These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of UK Company Name: USEEMALL LTD Company Address: Conyngham Road, Manchester, England（This is not a returning address）

These terms may be updated as the shop changes. This page will always show the current version, with the date below.

27 October 2026.